General Terms and Conditions

Overview

This website is operated by Severin Haas Arrangements. Throughout the website, the terms “we,” “us,” and “our” refer to Severin Haas Arrangements. Severin Haas Arrangements offers this website, including all information, tools, and services available on this website, to you, the user, on the condition that you accept all terms, conditions, policies, and notices set forth herein.

By visiting our website and/or making a purchase from us, you are using our “Service” and agreeing to be bound by the following terms and conditions (“Terms and Conditions,” “Terms”), including any additional terms and policies referenced herein and/or available via hyperlink. These Terms of Service apply to all users of the website, including but not limited to visitors, vendors, customers, merchants, and/or content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms and Conditions are considered an offer, acceptance is expressly limited to these Terms and Conditions.

Any new features or tools added to the current store are also subject to these Terms and Conditions. You can view the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, modify, or replace parts of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page regularly for any changes. By continuing to use or access the website after any changes have been posted, you are deemed to have accepted those changes. Our store is operated on our own infrastructure. We use the payment service provider Stripe to process payments; Stripe processes the data necessary for the payment transaction on our behalf.

1 – Terms and Conditions for the Online Store

By agreeing to these Terms and Conditions, you represent that you are at least the legal age of majority in your country of residence, or that you are of legal age in your country of residence and have given us your consent for your minor family members to use this website.

You may not use our products for any illegal or unauthorized purposes, nor may you violate any laws in your jurisdiction (including, but not limited to, copyright laws) through your use of the service.

You may not transmit any worms, viruses, or other destructive code.

A breach or violation of any of these terms will result in the immediate termination of your access to the service.

2 – General Terms

We reserve the right to deny service to any person at any time for any reason.

You acknowledge that your information (except for credit card information) may be transmitted unencrypted and may involve (a) transmissions over various networks and (b) modifications to comply with and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted when transmitted over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, the use of the Service, or access to the Service or to any content on the website through which the Service is offered, without our express written permission.

The headings used in this Agreement are for convenience only and do not limit or otherwise affect these terms.

3 – Accuracy, Completeness, and Timeliness of Information

We are not responsible if the information provided on this site is not accurate, complete, or up-to-date. The material on this website is provided for general information purposes only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, more complete, or more up-to-date sources of information. Any reliance on the material on this website is at your own risk.

This site may contain certain historical information. Historical information is not necessarily current and is provided for your reference only. We reserve the right to modify the content on this website at any time, but we are under no obligation to update any information on our website. You agree that you are responsible for monitoring changes to our website.

4 – Changes to the Service and Prices

Prices for our products are subject to change without prior notice.

We reserve the right to modify or terminate the Service (or any part or content thereof) at any time without notice. Severin Haas Arrangements is not liable to you or any third party for any changes, price changes, suspension, or termination of the Service.

5 – Products or Services

Certain products or services are purely digital. There is no right of withdrawal, as these involve the delivery of digital content that cannot be returned once provided. The customer expressly agrees to waive the right of withdrawal as soon as the download of the digital content begins.

We reserve the right to limit the quantities of products or services we offer. All product descriptions or prices are subject to change at any time without notice and at our sole discretion. We reserve the right to remove any product from our offerings at any time. Any offer for a product or service made on this website is void where prohibited.

We do not guarantee that the quality of any products, services, information, or other materials purchased or acquired by you will meet your expectations, or that errors in the service will be corrected.

Digital products will be delivered only after full payment has been received.

6 – Rights of Use

By purchasing a package, the customer acquires a non-exclusive, non-transferable right of use for personal or club-specific purposes. Any further reproduction, distribution, or public performance without our written consent is prohibited.

7 – Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel purchase quantities per person, per household, or per order. These restrictions may include orders placed by or under the same customer account or credit card and/or orders that use the same billing and/or shipping address. If we modify or cancel an order, we will attempt to notify you by contacting the email address and/or billing address/phone number provided at the time of the order. We reserve the right to restrict or prohibit orders that, in our sole discretion, appear to have been placed by merchants, resellers, or distributors. You agree to provide current, complete, and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For further details, please review our Return Policy in Section 22.

8 – Additional Tools

We may provide you with access to third-party tools that we neither monitor, control, nor influence.

You agree that we provide access to these tools “as is” and “as available,” without any warranties, representations, or conditions of any kind, and without any endorsement. We assume no liability arising from or related to your use of additional third-party tools. Any use of additional tools offered through the Website is at your own risk and discretion, and you should ensure that you are familiar with and agree to the terms under which the tools are provided by the respective third-party provider(s).

We may also offer new services and/or features through the Website in the future (including the release of new tools and resources). Such new features and/or services are also subject to these Terms and Conditions.

9 – Third-Party Links

Certain content, products, and services available through our Service may include materials from third parties.

Third-party links on this website may direct you to third-party websites that are not affiliated with us. We are not responsible for reviewing or evaluating the content or its accuracy, and we make no guarantees and assume no liability or responsibility for any third-party materials, websites, or other third-party materials, products, or services.

We are not liable for any damages arising from the purchase or use of goods, services, resources, content, or other transactions in connection with third-party websites. Please read the third-party provider’s policies and practices carefully and ensure that you understand them before completing a transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party provider.

10 – User Comments, Feedback, and Other Submissions

If, at our request, you submit certain materials (e.g., contest entries) or, without our request, submit creative ideas, suggestions, proposals, plans, or other materials online, via email, by mail, or by any other means (collectively referred to as “Comments”), you agree that we may may be edited, reproduced, published, distributed, translated, and otherwise used by us in any medium at any time and without restriction. We are not and will not be obligated to (1) treat Comments as confidential, (2) pay compensation for Comments, or (3) respond to Comments.

We may, but are not obligated to, monitor, edit, or remove content that we, in our sole discretion, deem to be inappropriate, unlawful, abusive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that infringes upon the intellectual property rights of any party or these Terms and Conditions.

You agree that your comments will not infringe upon the rights of any third party, including, but not limited to, copyrights, trademarks, privacy rights, publicity rights, or other personal or proprietary rights. You further agree that your comments will not contain any defamatory, libelous, or otherwise unlawful, offensive, hateful, or obscene material, or any computer viruses or other malware that could in any way interfere with the operation of the Services or any associated website or application. You may not use a false email address, impersonate another person, or mislead us or third parties regarding the origin of comments. You are solely responsible for your comments and their accuracy. We are neither responsible nor liable for comments posted by you or third parties.

11 – Personal Data

The transmission of personal data through the store is subject to our Privacy Policy. Please read our Privacy Policy.

12 – Errors, Inaccuracies, and Omissions

Occasionally, our website or our services may contain typographical errors, inaccuracies, or omissions regarding product descriptions, pricing, promotions, offers, shipping costs, delivery times, and availability. We reserve the right, at any time and without prior notice (even after you have placed your order), to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information regarding the Service or on any related website is incorrect.

We assume no obligation to update, amend, or clarify any information regarding the Service or on any affiliated website, including, but not limited to, pricing information, unless required by law. Any update dates listed in connection with the Service or on any affiliated website should not be construed as an indication that all information related to the Service or on any affiliated website has been modified or updated.

13 – Prohibited Uses

In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the Website or its content for the following: (a) for any unlawful purpose; (b) to incite others to commit or participate in unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against anyone on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to transmit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that in any way impairs the functionality or operation of the Service or any associated website, other websites, or the Internet; (h) to collect or track the personal data of others; (i) to engage in spamming, phishing, pharming, pretexting, spidering, crawling, or scraping; (j) for any obscene or immoral purposes; or (k) to disrupt or circumvent the security features of the Service or any affiliated website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any associated website if you violate any of the prohibited uses.

14 – Disclaimer; Limitation of Liability

We make no guarantee, representation, or warranty that the use of our Service will be uninterrupted, timely, secure, or error-free. We do not guarantee that the results that may be obtained from using the Service will be accurate or reliable.

You agree that we may, from time to time, remove the Service for an indefinite period or discontinue it at any time without notice to you.

You expressly agree that your use of the Service—or your inability to use the Service—is at your sole risk. The Service and all products and services offered to you through the Service are provided to you (unless expressly stated by us) “as is” and “as available” for your use, without any representations, warranties, or conditions of any kind, whether express or implied, including all implied warranties or conditions of merchantability, satisfactory quality, fitness for a particular purpose, durability, title, or non-infringement.

Under no circumstances shall Severin Haas Arrangements, our directors, officers, employees, subsidiaries, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injuries, losses, claims, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, but not limited to, lost profits, lost revenue, lost savings, data loss, replacement costs, or similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise arising out of the use of the Service or products obtained through the Service, or for any other claims related in any way to the use of the Service or a product, including, but not limited to, errors or omissions in content, or losses or damages of any kind arising from the use of the Service or content (or products) published, transmitted, or otherwise made available through the Service, even if advised of the possibility thereof.

Since some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages in those states or jurisdictions, our liability is limited to the maximum extent permitted by law.

15 – Indemnification

You agree to indemnify Severin Haas Arrangements and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees in connection with any claims or demands, including reasonable attorneys’ fees, made by third parties arising out of your breach of these Terms and Conditions or the documents incorporated herein by reference, or your violation of any law or the rights of a third party.

16 – Severability Clause

If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms and Conditions, provided that such severance shall not affect the validity and enforceability of the remaining provisions.

17 – Termination

The obligations and liabilities of the parties arising prior to the termination date shall survive the termination of this Agreement for all purposes.

These Terms and Conditions remain in effect until terminated by you or us. You may terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our services or by ceasing to use our website.

If, in our sole discretion, you fail to comply with any provision of these Terms and Conditions, or if we suspect such a failure, we may terminate this Agreement at any time without notice, and you will remain liable for all amounts due up to and including the termination date, and/or we may deny you access to our services (or parts thereof).

18 – Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.

These Terms of Service, as well as any policies or operating rules published by us on this website or in connection with the Service, constitute the entire agreement and understanding between you and us, govern your use of the Service, and supersede all prior or contemporaneous agreements, communications, and offers, whether oral or written, between you and us (including, but not limited to, previous versions of these Terms and Conditions).

Any ambiguity in the interpretation of these Terms and Conditions shall not be construed against the drafting party.

19 – Governing Law

These Terms and Conditions and any separate agreements under which we provide services to you are governed by and shall be construed in accordance with the laws of Switzerland.

20 – Changes to the Terms and Conditions

You can view the most current version of the Terms and Conditions at any time on this page.

We reserve the right to update, modify, or replace any part of these Terms and Conditions at our sole discretion by posting updates and changes on our website. It is your responsibility to check our website regularly for any changes. By continuing to use or access our website or the service after changes to these Terms and Conditions have been posted, you are deemed to have accepted those changes.

21 – Contact Information

Questions regarding these Terms and Conditions should be directed to us at info@guggify.ch.

22 – Return Policy

Our products are digital content (arrangements, sheet music, individual parts, and audio files). Since the content is made available for download immediately after purchase, there is no statutory right of withdrawal or return once the download has begun (see Section 5).

A refund is possible in the following cases:

• The purchased files are defective, incomplete, or technically unusable, and the defect cannot be remedied within a reasonable period of time.
• You have purchased a product twice, and the download of the second copy has not been started.
• The download was not made available for a reason within our control.

Purchases for which the files have already been fully downloaded and no defect exists, as well as arrangements created specifically for you, are non-refundable, provided they were delivered in accordance with the contract. To request a refund, contact us within 14 days of purchase at info@guggify.ch and provide your order number and a description of the problem. We review each request individually and will get back to you within 5 business days. Approved refunds will be issued to the same payment method used for the purchase. Depending on your payment provider and bank, it may take a few business days for the amount to be credited to your account.